Privacy-Policy
Privacy-Policy
Thank you for choosing Neelkanth Fertility and Women Care Hospital Private Limited and Neelkanth Infertility and IVF Centre, along with their subsidiaries and affiliates (collectively referred to as “we,” “us,” or “our”). This Privacy Policy outlines our commitment to protecting your privacy and describes how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this Privacy Policy. This privacy policy applies to you, the person availing our services, and your relatives, guardians, or your Authorised Representative acting on your behalf.
1. Information We Collect
We collect various types of information to provide and improve our services. The information we collect may include:
1.1. Personal Information: We may collect personal information such as your name, contact details, date of birth, gender, and other relevant details required for medical and administrative purposes.
1.2. Health Information: To provide healthcare services, we may collect and process health-related information, including medical history, treatment records, and diagnostic reports.
1.3. Payment Information: If you make payments for our services, we may collect financial information, such as credit card details or other payment-related information.
1.4. Communication Data: We may collect information about your communication with us, including emails, phone calls, and other interactions.
1.5. Website and Technology Usage Data: We collect information about your use of our website, including IP addresses, device information, and browsing behavior using cookies and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
2.1. Providing Services: To deliver healthcare services, process appointments, and ensure proper medical care.
2.2. Communication: To communicate with you about appointments, treatment plans, and other relevant information. By making use of this site or furnishing your personal / Contact details. You hereby agree that you are interested in availing our service(s). You hereby agree that we may contact you either electronically or through phone / SMS / WhatsApp etc. and may use any 3rd party platform (Service provider) to contact you.
2.3. Payment Processing: To process payments and manage financial transactions.
2.4. Legal and Regulatory Compliance: To comply with legal and regulatory obligations.
2.5. Improving Services: To analyze data for research, quality improvement, and service enhancement.
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
3.1. Medical Professionals: Authorized medical professionals involved in your treatment.
3.2. Service Providers: Third-party service providers who assist us in delivering services, such as IT support and payment processing.
3.3. Legal Requirements: When required by law or in response to legal processes.
4. Security Measures
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure. Please take necessary precautions to protect your personal information.
5. Your Choices
You have the right to access, correct, or delete your personal information. You may also opt out of certain communications or data processing activities. Contact us at [email protected] for assistance.
6. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review the policy periodically for any updates.
7. Contact Information
If you have questions or concerns about our Privacy Policy, please contact our grievance officer at:-
Name: – Mrs. Poonam Bhatia
Contact: – +91-99833-31189
E-Mail:- [email protected]
Postal Address: – Neelkanth Fertility and Women Care Hospital, 10-11 Swami Nagar, Behind Celebration Mall, Bhuwana, Udaipur (Raj.) 313001